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Customer Service

4 Ways Bad Customer Service Is Bad For Business

4 Ways Bad Customer Service Is Bad For Business One of the most important factors towards the success of your business is the customer experience, and that’s why you need employees who know how to deliver the best experience to every customer, whether it’s a simple product sale or an angry customer calling in with a complaint. When your company fails to do this, it’s detrimental and can cause ...
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3 Ways Technology Can Improve Customer Service

3 Ways Technology Can Improve Customer Service Customer service makes an invaluable tool for the growth of any business. Over the years, customer care service has evolved just as consumer behavior and practices have. Technology makes a profound effect on consumer buying habits. In the advent of more online shopping platforms, shopping experiences have become more efficient and convenient. The...
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