Why Zuma?
Zuma Payroll at a Glance
Since 2006, Zuma Payroll & Processing has helped businesses pay their people accurately and on time, with a service team that knows every account by name. From our office in Melville, Long Island, we serve employers in all 50 states and specialize in the Northeast. There are no contracts, no ticket queues, and you always stay the employer.
Our story starts with you.
- Headquarters: 175 Broadhollow Rd, Suite 190, Melville, NY 11747
- Phone: (888) 686-0080
- Email: info@zumapay.com
- Founded: 2006
- Service area: All 50 states, specializing in the Northeast US
- Contract: None. We bill week to week.
- Recognition: Inc. 5000 list of America's fastest-growing private companies (third consecutive year in 2024), BBB Accredited Business, Best of Long Island winner (2022)
Zuma Payroll & Processing is a payroll and HR company headquartered in Melville, Long Island, New York.
Our office in Melville is where our team works and where client payroll checks are printed. You work with a service team that knows your account, not a support queue. Long Island employers can learn more on our Long Island Payroll page
Zuma is not a PEO. A PEO (professional employer organization) shares employer responsibilities with your business under a co-employment model. With Zuma, you remain the employer and keep control of your employees, policies, and decisions.
What We Do
Zuma provides full-service payroll, and every other service is optional, so most clients start with payroll and add services as they need them. Payroll includes processing, direct deposit, and federal, state, and local tax filing and payment, including New York requirements like paid family leave and the New York City and Yonkers resident taxes.
Optional services include construction and union payroll, time and attendance with GPS punch locations and optional geofencing, hiring and onboarding, HR support, benefits and open enrollment, ACA compliance, 401(k) integration, pay-as-you-go workers' comp, employee self-service, QuickBooks and Sage integrations, custom reports, background screening, and talent acquisition.
Each service has its own page on our Services page, and contractors should start with Construction & Union Payroll
Who We Serve Best
Zuma serves employers in all 50 states and specializes in the Northeast US, working with businesses of anywhere from 1 employee to more than 1,000 that want a named team they can call instead of a ticket queue. Our base is Long Island, New York.
We may not be the right fit if you need something we don't offer. We'd rather find that out in our first conversations than promise something we can't deliver.
We're probably a strong fit if:
- You want the same people to handle your account every time
- You don't want to be locked into a contract
- You run union, prevailing wage, or multi-state payroll and need people who understand it
- You need fast turnaround on payroll and checks
Industries & Services
Industries We Know Best
We serve businesses across many industries, with deep experience in:
- Construction and union contractors.
- Restaurants and hospitality
- Healthcare and medical practices
- Professional services
- Retail
- Nonprofit organizations
Our Most Popular Services
- Full-service payroll. The service every client starts with.
- Construction and union payroll. Weekly union remittance and certified payroll reports, built by a team that works only with contractors.
- Time and attendance. Hours flow straight into payroll, with GPS punch locations and optional geofencing.
- Pay-as-you-go workers' comp. Premiums are based on your actual payroll each pay period, so you skip the large upfront deposit and big year-end audit adjustments.
- Check printing and delivery from Melville. We print checks at our Melville office, and a courier picks them up that evening. Delivery is typically by end of business the next day. If you need checks by midday, tell us upfront. If you print on blank check stock in your own office, you can produce a final check, such as a layoff check, in about 45 minutes.
Pricing Structure and Common Questions
How Pricing Works
Zuma charges a weekly base fee plus a per-employee charge for each person on that week's payroll, so you pay only for the employees you actually run. Businesses with fewer than 10 employees typically qualify for reduced rates. Companies with several entities or FEINs (federal employer identification numbers) get volume pricing.
- Base fee covers: your account, the platform, payroll processing, tax calculations, direct deposit, access to our service team, and your payroll archive.
- Per-employee fee covers: pay calculations, tax withholdings, pay stubs, and standard weekly reports.
- Billed separately: year-end W-2s, quarterly tax filings, new hire reporting, and additional tax jurisdictions. Your proposal itemizes every fee before you commit.
- Contract: none. We bill week to week, with no termination fees.
- Timing: most companies go from the welcome call to their first payroll in about 3 to 6 weeks.
Frequently Asked Questions
Our FAQ page answers the questions employers ask most about getting started, pricing and contracts, payroll processing and checks, employee self-service, time and attendance, payroll taxes, and integrations.
In short, there's no contract, billing is week to week, our goal is to answer emails within 30 minutes during business hours, and checks printed in Melville are typically delivered by end of business the next day.
Union and construction contractors can find answers about remittances, certified payroll, and job costing on our Construction & Union Payroll page
How We're Different
Zuma gives you a client relationship, not a case number.
You get a service team that knows your account, no contract, and week-to-week billing, because we'd rather earn your business every week.
- No contract or exit fees. If you have to lock people in, you're not confident in your product.
- A team that knows your account. No ticket system to navigate.
- Late cutoffs. Submit as late as 3:00 PM the day before payday in many cases.
- Local check printing. Checks are printed in Melville and couriered out the same evening.
- Specialists for contractors. A division that works only with construction and union contractors.
- You stay the employer. Zuma is not a PEO.
Meet our team.
Chris Caputo
Chief Executive Officer
Chris runs the day to day operations at Zuma. As an Entrepreneur for over 15 years, Chris has a belief that a business’s greatest asset is its people. He has developed Zuma Payroll & Processing with that in mind. Investing heavily in quality team members, on-going training, technology and a collaborative work environment has allowed Zuma to grow at an unprecedented rate in the Payroll and HCM space.
Scott Evans
Co-Founder
Scott Evans is the Co-Founder of Zuma. Scott has been a serial entrepreneur his whole life. He is a person who has always overcome obstacles to succeed. As somebody with a strong desire to keep learning, Scott invest much of his spare time in self-development of both the body and mind. He currently studies in Sandler Business Training and stays fit with CrossFit and Boxing.
Construction Payroll Specialist
David Tomaiko
Katie Sliker
Kerrie Scalia
Ravi Singh
Tiffany Aponte
Enhanced Solutions
Andrea Rayfield
Cathy Gordon
Liz Bollinger
Implementation
Brittany Gaule
Jared Decerbo
Jennifer Elorreaga
Julie Llera
Nicole Krauss
Learning & Development
Pamela Swanson
Operations
Alisa McMahon
Jessica Czarnecki
Violeta Ailincai
Payroll Specialist
Debby McQueeney
Dina Cabrera
Gina Jones
Linda Jacobs
Michael Day
Nancy Murphy
Sophia Ricketts
Production
John Gemmell
Sales
Bryce Jones
Carli DeGennaro
Dennis D'Andrea
Kevin Hanif
Larry Horner
Lisa Arrigo
TJ Sirani
Tax
Deepak Mathur
Elvira Soto
Kitzya Alanis
Lauryn McClintock
Margaret Matos
Savannah Sanchez
Technology
Andrew Pelis
In Loving Memory, Always With Us
Dave Rogerson
